Thursday, June 28, 2007

The Second Xbox 360 Goes Down for the Count -- Microsoft Pinches Pennies.

My launch Xbox 360 lasted roughly thirteen and a half months before the GPU overheating issue claimed its life. About four days ago I was playing some late night Texas Hold 'em on my second Xbox 360 when the game froze with the telltale graphic distortion of the GPU being overheated. But it was only after five minutes of having the system on. Deep down I knew what I was in store for but secretly hoped against hope it was otherwise. Yesterday it froze five minutes into Phantasy Star Universe again with the telltale graphic distortion. My original Xbox 360 died a long slow death over about ten days with the freezing happening quicker each time. It never actually reached the point of the dreaded three red lights of death. After the Phantasy Star Universe freeze I got up to restart the system only to be met with the three red lights of death. I've immortalized the experience here.

So I got on the phone to Microsoft via India and jumped through all the hoops to find out what I knew was going to happen. The second console came with a ninety-day warranty which I was now of course no longer under and not the one-year warranty that new systems have. Which means I'll be footing the bill of $139.90 this time around. Unlike last time where Microsoft paid for everything for the out-of-warranty system. What's happened between the two instances? Apparently the deluge of broken systems has forced Microsoft to hold firm and force those people who are out-of-warranty to pay.  I do understand their position although it does severely piss me off. The third console will be coming with the full one-year warranty should I need to go for Xbox 360 number four. If that's the case, hopefully I'll at least have it happen before the warranty expires. Hopefully... When will it be your turn?

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